Refund policy

Let’s keep it clear and professional:

ALL SALES ARE FINAL.

Oh Blanca Skincare does not offer refunds, returns, or exchanges under any circumstances due to the nature of our skincare products.

A no-refund policy means that once a purchase is made, customers are not eligible for a refund or return.

Why this policy exists

• Skincare and cosmetic products are considered personal use items
• They cannot be resold for hygiene and safety reasons
• This policy protects the integrity of our brand and prevents misuse

Limited Exception
Exceptions apply only if:

• You receive a damaged or incorrect item

In this case, you must:

• Contact us within 48 hours of delivery
• Provide photo or video evidence

If approved, we will offer:

• A replacement product only (no refunds)

Important
By placing an order, you agree to these terms and conditions.